Job Title : Executive Housekeeper/Assistant Manager Housekeeping

Location : Pune

Educational Qualifications :
UG – BHM – Hotel Management
PG – Any PG Course – Any Specialization.

Experience : 4-6 Years

Candidate Profile :
Good communication skills
Prior experience in a similar capacity will be preferred.
Team management skills

Job Profile :
Ensure that all daily guest rooms for arrivals are checked in advance and welcome amenities are appropriately set up.
Ensures strict control of room keys for guests and other departments.
Ensures all Housekeeping personnel are aware of all room sales revenue targets and are kept informed of performance results.
Establish rapport with guests maintaining good customer relationship and handle guest complaints, requests and enquiries on Housekeeping services
Support the implementation of a consistent guest recognition programme and maintain a relevant guest database.
Assists with the preparation of the annual Rooms Business Plan ensuring Housekeeping Objectives fully address business objectives of the hotel and needs of employees.
Directs subordinates to ensure productivity meets standards given in accordance with Accor Housekeeping Operations Manual.
Exercise responsible management and behaviour at all times and positively representing the hotel management team and Accor India .
The incumbent is encouraged to actively network within the hotel community.

Company Profile :
ibis Pune, India brings the latest trends in hospitality industry, setting a new standard in economy hotels and a mélange of classic French hospitality and Traditional Indian warmth & hospitality. It features 162 rooms, conference facilities, a 24/7 restaurant, bar and the latest generation of Ibis Design.

Contact Details :
Disha Kharayat
AAPC India Hotel Management Pvt Ltd

http://www.ibishotels.com