Job Title : Assistant Manager – Food & Beverage Service

Location : Delhi/NCR

Educational Qualifications : UG – BHM – Hotel Management

Experience : 3 – 8 Years

Candidate Profile :
Assists in developing and implementing special promotions and employee incentives
Communicates and reinforces the vision for Yes I Can! service to employees
Inspects restaurant on an on-going basis and takes appropriate steps to ensure facilities meet or exceeds the hotel’s standards at all times
Assists in managing the operation of assigned restaurant
Creates 100% guest satisfaction by providing Yes I Can! genuine hospitality and by exceeding guests expectations
Co-ordinates the set-up of the restaurant area in accordance with Radisson’s standards

Job Profile :
Purpose:
To manage the operation of the restaurant by developing and implementing strategies and services which meet the needs of owners, employees and guests.

Constituents:
Guests
Employees
Hotel Owners
Radisson Management Team

Indictors of Success:
Customer Satisfaction & loyalty goals (complaints per thousand, comment cards, annual quality review)
Financial (GOP, Restaurant Revenue, Average Check, Labour Control)
Achievement of employee satisfaction (Gallup) and retention goals for department

Company Profile :
The 256-room Radisson Hotel Delhi is the flagship property of Carlson Hotels in India, renowned for its outstanding food and beverage outlets such as NYC and The Great Kebab Factory, and spa facilities spread over 20,000 sq. ft.
In India, Carlson Hotels today has 28 hotels in operation with plans to almost triple its portfolio to 78 hotels by 2012.

Contact Details :
Yogesh Wadhawan
Radisson Hotel
http://www.radisson.com/newdelhiin